Different department / divisions have the different theiir own policies and procedures which may or may not end up with the organization policies . As organization expands they become even more complex. With the internal employees , there are the external factors involving such as customers, vendors , business partners, suppliers and etc, all of whom have to work together to establish the goals Due to internal satisfaction and external diversity , there could be bottlenecks to getting work done , which may require cooperating cross functionality or influencing peers . in may scenarios people may be a part of a project team having to use influence to get something accomplished or get the job done, To be successful , people need to exert influence upward to sway boss, horizontally to get others assist , cooperate and downward to convince direct report to do their very best . Influence Everyone has a boss as well as peers . To be successful , one must be able to wor...
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